Solutions

Without a doubt, organisations are going to experience financial losses during this pandemic. Our Operational, Transformation and Excellence (OTE) Service is designed to support the evolution of effective, profitable, sustainable ”Institutions” during and post COVID-19.

Our transformation methods review your value streams, identifies ‘cost bleeders’ sub-optimising your performance and deliver tools and capabilities to tackle them. All these actions will result in a best-in-class, fully integrated process.

Our OTE service works successfully across sectors and industries, allowing organisations to revamp their value streams in alignment with their overall business objectives. After successful implementation of our OTE service, the extended enterprise will benefit from an in-depth review of value creation areas and experience increased efficiency and sustainable performance progress.

In a post-COVID-19 world, organisations must reconceptualise their 2020 strategies to reboot and recover from the pandemic. The rate of change inside and outside organisations is accelerating and success depends on the speed at which organisations can adapt and evolve.

Our PASE^TM service is a proven approach to drive solutions design and real-time decision-making. PASE^TM uses the best possible knowledge and people available in the organisation to drive results and implementation design while ensuring;

• Certainty and accuracy in decision-making
• Stakeholder alignment, support, commitment and ownership
• Better understanding of expectations and common goals
• Performance and productivity
• Delivery of best result in the shortest possible time
• Innovation

The uncertainties arising from the COVID-19 pandemic could benefit organisations if they implement smart work ethics and practices by gauging their digital readiness and implementation across the firm. pcl. has worked successfully with different clients to assess their digital readiness using our tested digital culture assessment and implementation tools. It is essential to gauge the maturity level of digital readiness in your organisation in terms of:

• Leadership and people
• Process and structure
• Vision and strategy
• Customer experience

The knowledge of these will assist organisations in developing appropriate interventions to survive every stress test that the environment could toss at the firm.

The level and interpretation of data that organisations have on their most valued resource i.e. people will inform intelligent decision making and have a tremendous influence on operational effectiveness.

pcl. works with clients to collate, categorise and interpret people data for efficient and effective management along the key HR Value Chain - Employ, Engage, Empower and Exit. Clients will have access to analysed data on people, policies, systems, and they can evaluate and make effective decisions that impact their organisational performance

We will support our clients by implementing HR Metrics and Analytics for effective decisions as this will refocus their capabilities in dealing with the challenges of COVID19. 

The COVID-19 outbreak has a growing impact on the global economy, and firms that have static people management policies, and practices may be affected significantly. Staff performance may be limited or hindered if firms don’t have a robust people management policy. It is necessary to initiate and promote inclusive people management policies and practices to survive this unusual phase.

At pcl. we work with clients to initiate, develop and review people policies and practices that allow for flexibility, and promote nimbleness and agility necessary to sustain effective operations of the organisation at all time.

The business landscape is constantly transforming, i.e. disruption in services, products, markets and people is unending. As a result, organisations need to design and develop in real terms change and communications mechanisms that aim at predicting and responding to the constant shifts.

Key questions to constantly address in real-time change communications will include:
• How do you identify impending changes and the actors behind them?
• What vehicles and media would be required for the change communications?
• How do you create a people-focused and business-friendly emergency response plan to manage threats?
• How do you ensure that real-time communications do not negatively impact organisation performance?

pcl. will support clients in addressing these concerns and many more. Our highly impactful Managing Real-Time Change Communication methodology will be used to resolve concerns and challenges firms could confront.

The COVID-19 pandemic has disrupted many businesses. Business executives must be equipped to lead in disruptive times like these and steer the company towards the reboot and recovery strategy. pcl., in collaboration with Skillsoft and MIT Sloan, offers a transformative Leadership Development Program designed to help organisations close their leader gaps, build capable leaders early in their careers, support leaders through critical transition points, and develop leaders in emerging digital leadership competencies for leading in disruptive times.

Developing leaders require a broad foundation that can equip them to meet current responsibilities as well as future challenges. Register for our online executive leadership program designed in partnership with MIT Sloan to acquire the skills you need to lead agile businesses.

In these times of remote working and virtual learning, digital literacy is a requirement for employees to perform optimally. We offer thousands of curated videos, courses, and books on digital skills, in partnership with Skillsoft – the global leader in corporate learning, to ensure your organisation is digitally literate in all aspects of employee job focus.

Frequent updates to our award-winning content ensures knowledge stays up-to-date. We can assure you of comprehensive digital skills training that will entrench digital transformation in your organisation!
Our training helps individuals, managers, and leaders to:

1. Understand how to leverage technology internally to increase innovation, collaboration and productivity.
2. Identify the potential of technological innovations and determine the revenue-generating possibilities of pursuing them
3. Spot opportunities for re-framing or extending traditional business models to include a stronger digital dimension.

Through bespoke content digitization, pcl. delivers a reflection of thoroughly defined processes and exclusive designs, which deliver high levels of interactivity, simulations, scenarios, gamification and content – mastery checks.

This ensures that learning transcends being an event, by creating opportunities for your employees to gain essential competencies and develop knowledge of any of your proprietary content (e.g. Compliance, Induction, Product and Service documents) anywhere and anytime – in highly interactive and immersive formats.

With a powerful combination of expert learning content developers and exclusively designed digital modules, our courses accurately meet the requirements of highly engaging digital modules delivered globally.

Our Tech and Dev solution provides you with the knowledge and skills needed to excel at current and future project deliverables. To maximize the time you dedicate to learning, we provide sequenced lessons and learning tools built for busy technology professionals. Learn on the go with the immersive mobile learning app that puts resources in the palm of your hand anytime, anywhere.

With Practice Labs which allow the freedom to make mistakes in a safe, sandbox environment and a mentorship program that provides access to experienced industry experts for advice along the way, this learning solution offers a time and cost-efficient means of developing your technology teams.

Our virtual training service takes all our classroom offerings and delivers them virtually. Since classroom trainings are on hold for now, our facilitators will deploy trainings via WebEx to participants in any location, using technology to provide high-quality learning interventions that were designed to change and modify behaviour, across diverse corporate functions and competencies.

Virtual Training Demos are available upon request.

Our Staying Fit & Returning To Work learning intervention will shift the mode of thinking from challenge mode to opportunity mode by taking you through the emotional and psychological steps of reintegrating into the physical workspace. It will help you properly understand what's required for businesses to stay afloat and recover quickly without getting stuck in the paradigm of how business was done before.
The focus areas of the course include the following:

1. Do you now know who you are? : self assessments will give you a clear indication of your new behavior and emotional profile and how it relates to work.

2. Think forward : Identify the expectations from the “back to work date”, cascade plans and determine possibilities to align with those plans.

3. Think deep : Spring clean and identify your current challenges, dimension opportunities and solutions that will ensure you and your organisation remain market relevant.

4. Think Growth :
• Engage in development initiatives to optimise company talents while on lockdown
• Create continuing education programs to close learning gaps for now and the future
• Identify new learning needs as a result of the pandemic and new business needs that have evolved
• Accept new learning methods and get fond of software and new physical classroom learning.