Over a year since the official COVID announcement, the world is recovering on the back of mass vaccination roll-out alongside the herd immunity concept playing out in most territories. While businesses are recuperating, line leaders are trying to rebuild their organisations by focusing on the people agenda. Why? It takes the right set of people to reboot, reimagine and recover in business.


Line leaders and managers would like to be part of an organisation where:


  • Majority of employees are high performers.
  • Employees are engaged and excited to show up at work every day because they see a strong connection between what they do and their organisation’s results.
  • The current and potential customer base is steadily on the rise, resulting in greater market share.
  • The team displays a culture of execution and gain better results than the competition.
  • Innovation is a critical component of how employees work.


Developing a high-performance team that can consistently deliver results better and faster is a goal most leaders seek to achieve. However, navigating the competing priorities faced in a COVID-19 world is a delicate balancing act. Leaders rely on coaching as a lifeline, with the need to ensure businesses are profitable and employees remain engaged enough to perform at their best.


According to a 2014 landmark research by the International Coaching Federation (ICF) in partnership with Human Capital Institute (HCI), more organisations have recognised the value of building a coaching culture. A culture that offers all employees the opportunity to grow their skills, enhance their value and reach their professional goals.


While the findings highlight the benefits of coaching in our world today, the sad reality is that leaders are not willing to invest in building the skillsets necessary to coach and develop high performing teams. In addition, organisations underestimate the psychological impact the pandemic has on their people and how they work. Leaders must approach coaching intentionally and strategically so employees do not disengage or, ultimately, leave.


Coaching brings many incredible benefits to employees, such as providing a fresh perspective to personal challenges, enhanced decision-making skills, greater interpersonal effectiveness, and increased confidence.


AT pcl., we have over 28 years of experience working with businesses and teams to build high-performing teams. We offer services and products that upskill managers and leaders in coaching. Coaching is a skill that leaders must learn deliberately.


Our ‘High-Performance Coaching’ course is designed to teach professionals how to build high performing teams through coaching. For further information on pcl. ‘s coaching services and training products, please reach out to us at training@phillipsconsulting.net or call +2348034020520


Written by:

Sola Turner

Marketing Communications Lead