A lot of organisations are starting to experiment with remote work. Many have balanced the new work culture in line with their business peculiarities. However, while the focus is on “work”, let’s not lose sight of the customer and the experience. Hmm, yes off course! survival first. But guess what! The quest for survival births innovation and innovation is the key to survival.
This is a trying period for everyone, but it also offers a rare opportunity to experiment with new business models. For example, designing new digital products, identifying new value-adding activities, and building new business capabilities underpinned by technology. Businesses can identify new digital revenue streams, create new digital channels, identify new digital partners, or identify new business ecosystems and new roles in those ecosystems.
A new digital transformation challenge is upon us. How will you chart the course of an evolving digital organisation that is resilient in the face of difficult times and sustainable after such times?
How will you take on the challenge?
Help take client teams online
To curb the spread of COVID-19, more and more organisations are working from home for the foreseeable future. We can help our clients go remote by offering support with tools like Microsoft Teams, Skype, Zoom etc. With our capabilities, we can steer them in the right direction and get them started and provide support along the way.
Cybersecurity Awareness
While organisations are switching to remote work to help limit the risk posed by the COVID-19 outbreak, these remote setups invite new hacking and social engineering risks. With cyber attacks on the increase, it is no longer enough for organisations to create a secure infrastructure, they must also address the human factor. We can use this opportunity to offer virtual cybersecurity awareness and information security training & sessions to our clients.
Remote IT Assessments and Audits
Organisations such as the PCI SSC which govern the security of payment cards have provided guidance to the assessor community on remote assessments. We can leverage such guides to ensure continuity in security assessment and audit services such as the PCI DSS, ISO 27001 etc.
Written by The Digital Technology Consulting Team