Instructor-Led

(ISC)² CISSP CBK Training at Phillips Consulting Limited is the most comprehensive review of information security concepts and industry best practices which covers the 8 domains of the CISSP CBK (Common Body of Knowledge).

Advanced Financial Modeling is a “hands-on” course where participants spend considerable time on practical financial modelling tasks using case studies. The case studies will help them explore the limits to which Excel can be used to solve advanced financial modelling challenges. Through a well-proven step-by-step approach, participants depart this intensive course with the confidence and ability to apply advanced financial modelling techniques in Excel.

The Advanced Impactful Leadership training programme is a five-day programme designed to develop you into an effective and visionary leader capable of boosting team performance and driving long-term business success. This programme will incorporate the use of MAP (Managerial Assessment of Proficiency) which is one of the most widely acclaimed and respected management assessment and skill building programs in the world! This is a proven tool for pinpointing and charting strengths and weaknesses, as compared to norms developed from over 80,000 managers and supervisors. MAP is the tool for identifying managerial strengths and developmental needs.

This 4-day course will impact on you, the skills to work with workbooks, format tables, textual and numerical data as well as perform basic calculations. It will also help you organize and calculate common business information, making you more efficient and effective in the use of Microsoft Excel at work. Furthermore, it will enable you provide visualizations that help focus attention on key trends, comparisons and exceptions, show important data and display predefined conclusions from analysis relieving your audience or reader the stress of performing their own analysis

Financial representation is important to any firm. The process by which the financial representation is constructed, which is usually characterized by performing calculations, and making recommendations based on that information is therefore also important. In this course, you will build more powerful and robust financial forecasts and models, learn tips and tools to better analyse financial data, predict revenues and costs, assess risks—and justify critical business decisions. As well as learn how to communicate key data to decision makers in your organization and build more accurate forecasting models

Is your Brand heading in the right direction? The need for excellent brand management and positioning is an absolute requirement of an organizational strategy that would ultimately lead your company in the right direction. This intensive training programme is designed to show global best practices for brand management, with complementary case studies and discussions.

This course provides a self-development tool for managers, with general suggestions for managing and resolving common workplace issues. Participants gain insight into their own preferences around organizational issues and engage in exciting experiences that help them shift the way they lead their teams. The course excites, challenges, and transforms participants who want to help their organizations build high-performing teams.

Business Continuity ensures that your business continues even when a major disaster happens. Disaster Recovery is very often an integral part of business continuity.

Written communication in business is an important and constant practice. Writing memos, letters, electronic correspondence, reports, and other practical communication is very important to business continuity. This training is designed to introduce participants to the concept of business writing and show them how to communicate concisely, clearly and effectively. Participants will also learn how to plan, organise and structure their writing to achieve better results with written business communication.

EC-Council releases the most advanced Computer Forensic Investigation program in the world. CHFIv9 presents a detailed methodological approach to computer forensics and evidence analysis

This five day intensive course enables the participants to develop the knowledge and competence needed to support an organization in implementing and managing a Cybersecurity program based on ISO/IEC 27032

The highly acclaimed Knowledge Management (KM) Institute CKM program is KM Institute's flagship course, delivered in up to 15 countries yearly, with thousands certified since 2001. The KM Institute in conjunction with Phillips Consulting brings this CKM program to Nigeria. Douglas Weidner is one of the only few pioneering KM practitioners since KM’s earliest days. He developed the acclaimed Certified Knowledge Manager certification programs and forms part of the Phillips Consulting faculty on this course.

In this course, students will establish processes to ensure that information security measures align with established business needs.

Building on existing knowledge, this COBIT® 5 Implementation training course provides delegates with a practical appreciation of how to apply COBIT 5 to specific business problems, pain points, trigger events and risk scenarios within an organisation

In the COBIT 5 Assessor course you will master the understanding of how to perform a formal Process Capability Assessment and how it can be used to enable business goals, prioritize improvement activities and identify opportunities for improving the governance and management of IT assets.

The COBIT® 5 Foundation course is an interactive, classroom-based learning experience. Participants learn about the need for an IT governance framework and how COBIT addresses this need by providing the latest insights into enterprise-wide governance of IT

This course provides individuals with the skills and knowledge to enable them communicate more confidently and effectively, using assertive behaviour techniques. The course provides participants with the opportunity to work on their own personal and work situations, where they want to be more assertive. Delegates leave the training equipped with some effective, practiced strategies for achieving a more successful outcome.

This conflict management course provides techniques for individuals in an organisation to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations. It will help delegates understand the causes of conflict and improve their ability to manage conflicts.

Corporate governance involves a specific set of systems and processes that a corporation implements to guide their governance. As such, corporate governance adds to the value of the company and is also beneficial for all stakeholders in the long-term. Our Corporate Governance course will be run using a series of workshops, examining a number of Case Studies, sharing experience and knowledge, examining international best practice in Corporate Governance, and discussing a series of real time issues that affect corporate governance as a whole.

Being able to think well and solve problems systematically is an asset for any career. The new economy especially places increasing demands on flexible intellectual skills, and the ability to analyse information and integrate diverse sources of knowledge in solving problems. Since critical thinking skills are very important in the fast-changing workplace, this training programme is designed to provide delegates with the principles and tools for becoming creative and logical decision makers.

It is evident that complete experience enjoyed by customers is crucial to survival of any business because it leads to customer retention, profitability and growth in the sector of operation. Customers are the lifeblood of any business; therefore, companies have to be truly customer centric. A competitive advantage no longer comes from superior products or services only, it comes from personalized experiences: Customers want to get what they want, where they want and when they want with a smile The Customer Experience Management course is designed to provide participants with understanding of how CX differs from customer service and how it can drive growth and lasting customer loyalty.

In today’s 21st century where competition is becoming ever fiercer, businesses need to implement customer relationship management strategies in order to stay ahead of their rivals and compete effectively. We know that a good customer relationship takes years to build but moments to destroy. The Customer Relationship Management: A New Paradigm is designed to provide participants with understanding of what Customer Relationship Management is about and understanding who customers and potential customers are, nurturing good relationships, building good relationships even with customers with different temperaments and understanding their needs and behaviour.

The Cybersecurity Fundamentals Certificate affirms your knowledge of cyber security’s key concepts, standards, guidelines and practices and the role of the cyber security professional

This course is an introduction to the basics of the visual representation of data. Delegates will learn how to design successful charts and maps, and how to arrange them to compose cohesive storytelling pieces. Ethical issues when designing graphics, and how the principles of Graphic Design and of Interaction Design apply to the visualization of information will also be discussed. The course will have a theoretical component, as we will cover the main rules of the discipline, and also a practical one, as you will learn how to use Adobe Illustrator to design basic infographics and mock ups for interactive visualizations.

The Delivering Service Excellence course is designed to give participants a better understanding on how to improve the quality of service provided and to take an integrated approach to business that puts the customer at the centre of everything it does and promote the establishment of long term mutual trust leading to profitable relationship with both internal & external customers.

This course will clarify key, specific, detailed concepts and will provide practical tools and techniques for implementing, maintaining or improving an organisation’s employee performance management system. Delegates will gain exposure to best practices in the field of performance management and will learn how to establish and use criteria for evaluating performance.

This course is designed to give participants a cutting-edge workplace perspective for developing, administering and evaluating Compensation and Benefits (C&B) strategies. This workshop is not a “how to” on building compensation and benefits plans but an interactive session in defining the role of total compensation in achieving an organisation’s strategy.

In today’s business environment Emotional Intelligence (EI) and communication skills are the fundamentals for success in every organisation. This course explores the basis of Emotional Intelligence and gives guidelines on applying the theories ineveryday situations that arise when working with people.

The Developing Leadership Competencies training programme is a five-day programme designed to equip middle managers with the basic leadership competencies required to achieve business results through people. The programme aims to create an interactive platform where participants can connect with one another and share experiences and learning for collective and personal growth and development.

Business owners therefore need to possess the knowledge needed to develop and execute strategy required to overcome the threat of fierce competition, which is a constant strain on many businesses today. The course is a four-day programme which introduces and examines new and innovative approaches to break the traditional rules of strategy, which restrain most businesses from identifying new sources of value. Participants will be able to apply the knowledge gained during this training to create value in different business contexts.

With the change and evolution of modern technologies, businesses are doing everything they can to keep up either by changing their business model to an online one or beefing up existing marketing efforts with digital marketing strategies to capture a growing and very lucrative online marketplace., the Digital Marketing course is designed to equip participants with skills in the digital arena where business and commerce are heading to, and to provide tools and techniques for business survival and growth.

"Natural hazards are a part of life. But hazards only become disaster when people’s lives and livelihoods are swept away… let us remind ourselves that we can and must reduce the impact of disasters by building sustainable communities that have long-term capacity to live with risk"

With increasing incidence of natural and man-made disasters in Nigeria, robust disaster management expertise has never been more necessary. pcl.’s disaster risk management programme is aimed at enhancing the capabilities of crisis and emergency managers in government agencies, professional bodies and civil society.

The one-week learning intervention will be hosted in conjunction with ADPC in Bangkok, Thailand, and will be taught by distinguished crisis management professionals from all over the world.

Disaster Recovery focuses on the technology part of your business, e.g. IT

Building skills in developing and delivering online learning is integral to addressing the task of training online. This course has been developed to provide the knowledge and skills needed for systematically planning and adapting design of modules based on learner needs, content requirements and outcomes. Course content also includes proven strategies for designing online instruction in training areas to match today’s varied company business needs.

This hands-on workshop aims to impart modern, yet proven, Project Management tools and techniques applicable to projects in our environment. The programme is driven through interactive class sessions, videos and case studies. Participants also benefit from our Thomas Personality Profile Analysis (PPA) which gives deep insight into each person's behavioural profile, identifying strengths and weaknesses in the context of the workplace. The workshop is further enriched with Project Management Simulation (Simultrain®); a software simulation of a typical project, including all the events and influences which occur in reality: tackling the moving goal post syndrome, addressing the resource tug of war and dealing with technical difficulties which crop up unexpectedly

CEHv9 is a comprehensive Ethical Hacking and Information Systems Security Auditing program focusing on latest security threats, advanced attack vectors, and practical real time demonstration of the latest Hacking Techniques, methodologies, tools, tricks, and security measures

Success requires a clear picture of how employee efforts and goals feed into organisational goals. Learning to clearly articulate these relationships is the hallmark of successful managers. This programme provides ambitious leaders with the capabilities to institute and evaluate planning and execution systems.

The demands of leading in the 21st century requires executives to constantly retool themselves to remain relevant as they operate in an increasingly uncertain and complex business world. The Phillips Consulting and the University of Pretoria programme is designed to help leaders separate the signal from the noise and amplify their leadership impact.   If you are leading or are in line to lead your firm, this program will help you define and act on your purpose as a leader and strengthen your strategic prowess. Participants will engage in knowledge sharing, work on case studies, and proffer solutions themselves with the guidance of the knowledge expert.  Our interactive approaches pose challenges and invites participants to pool their experiences and find new solutions to persistent and emerging problems.    

Facilities managers are responsible for the management of services and processes that support the core business of an organization. They ensure that an organization has the most suitable working environment for its employees and their activities. The professionals in this field are so valuable to any organization that their role encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process, and technology; using best business practice to improve efficiency, by reducing operating costs while increasing productivity.

The ability to interpret financial reports and make decisions based on the data they provide can sometimes present tough challenges to non-finance professionals. You would agree that Finance skills are fundamental to any managerial position in today's business. Understanding the key concepts and techniques of financial analysis would be necessary to make better business decisions for optimal results and is therefore critical, more than ever, in today's business climate.

The Fundamentals of Business Analysis workshop is essential for both newcomers to business analysis and those with experience. It is a course designed to acquaint participants with needed skills to help business growth by enabling delegates to refine and enhance their problem definition, communication and problem solving skills. The delegates will also be able to identify and discuss strategies and tactics that their Organisations should be using to better define project scope and to discover, document and communicate requirements.

Jointly run by Phillips Consulting and The University of Georgia’s Terry College of Business, this programme offers public and private sector Chief Executives advanced leadership skills using highly interactive exercises and interactions with business leaders within the Atlanta community. This programme will teach you the difference between a manager and a leader. Directors and deputy directors may be discretionally admitted.

How does a leader succeed in what is proving to be the most disruptive period ever? What does leadership entail when old knowledge is unreliable and few guarantees exist? The Global Executive Leadership Programme is an advanced learning experience aimed at nurturing high-performing leaders who thrive regardless of context.

Communicating effectively in business today is an essential element of success for every professional especially if you want to positively influence business, stakeholders, build team cohesiveness and achieve optimum outcomes. This course is designed to help professionals at all levels develop strong business communication skills. This programme is designed to equip the participants with the competencies required to communicate effectively in writing, presentation of data and speaking.

To improve overall productivity, many businesses today are focusing more on employing experienced generalists who can give more in-depth support to improve their business. As a result, HR business partnering is becoming more popular and relevant. Organisations are seeing the value of aligning agenda toward a common goal, therefore becoming people-focused. This makes the competition so strong. This 2-day training on HR Business Partner is designed to help HR Professionals to be successful in their role as part of a successful modern HR function, along with shared services and centres of expertise.

In this five-day intensive course participants develop the competence to master a model for implementing an incident management process throughout their organization using the ISO/IEC 27035 standard as a reference framework

Most 21st century organisations rely on the skill and knowledge of its greatest asset – her staff, to remain competitive in the marketplace. Instructor-led trainings offer a practicable and engaging channel to bridge the competency gap and provide the requisite skills to support organizational productivity. This course is designed to help delegates in the learning and development function understand best practices of course and content development suitable for effective instructor-led sessions; and adopt proven successful techniques to delivering and facilitating impactful trainings for an adult audience.

This course is delivered from an impartial standpoint, and is designed to help you build your talent management capabilities. The workshop focuses on an analytical and structured approach to determining capability and building an Integrated Talent Management System (ITMS) transformation strategy. Drawing from real world case studies and learning to apply proven consulting methods and tools.

Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service, Warehouses and Inventory controls are often overlooked and are not thought to be an important activity. Therefore, incorrect levels of inventory can be held with attendant knock on effects to costs, availability and customer service

ISO 21500 Foundation training enables you to learn the best practices for the management of projects. During this training course, you will be able to understand the key concepts and processes of Project Management

This five-day intensive course enables participants to develop the necessary expertise to audit a Business Continuity Management System (BCMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques

In today’s highly turbulent macroeconomic environment, the threat of competition and the quest to overcome it is a constant challenge for many businesses.  

ISO/IEC 27001 Introduction training course enables you to become familiar with the basic concepts of an Information Security Management System (ISMS).

ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO/IEC 27001

ISO 31000 specifies principles and guidelines for risk management for identifying, assessing and mitigating risks faced by organizations

ISO38500 is the international standard for the corporate governance of information technology, and provides guidance to those advising, informing or assisting directors on the effective and acceptable use of information technology (IT) within the organization

The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product

This course explains the principles and practices of independent auditing for an ITSMS, and guides participants through the entire audit process from managing an audit program to reporting on audit results

ISO/IEC 20000 is an IT standard that allows companies to demonstrate excellence and prove best practice in IT management

ITIL® Foundation (Version 3) is a three-day course intended to introduce students to the high-level concepts associated with version 3 of the IT Infrastructure Library (ITIL) and prepare students to take the (optional) ITIL Foundation Certification Examination

Many large companies’ resources are a part of their business strategy and these organisations are constantly pressured to administer the knowledge within their organisations for better productivity and efficiency. In today’s highly turbulent macroeconomic environment, the importance of faster, improved and efficient processes cannot be overstated. In this 2-day training programme, the importance of KM today for individuals, for communities of practice, and for organizations are described together with the emerging KM roles and responsibilities needed to ensure successful KM implementations.

M o R® (Management of Risk) is part of the AXELOS Global Best Practice portfolio.

This interactive three-day course will bring consistency in applying performance management within the business, helping managers and team leaders recognise their role and contribution to effectively manage performance and conduct at work. It will help managers understand the need to have constructive performance review sessions which ultimately should be aimed at boosting employee morale and productivity as well as the meeting the goals and objectives of the organisation.

MSP® was developed as a best practice guide on Programme Management. The guide comprises a set of principles and a set of processes for use when managing a programme. MSP represents proven programme management best practices, in the successful delivery of transformational change, through the application of programme management. MSP is very flexible and designed to be adapted to the needs of local circumstances

This course focuses on managing the human resource (HR) function from a competency-based approach which has been proven to be more effective in helping support the organisation to deliver the productivity gains, increased retention, and improved performance needed in organisations. To be able to tackle critical organizational challenges, this course has been designed to introduce delegates to the integrated process of implementing Competency Based HR Management in their organisations by applying their knowledge of competencies to the life cycle of human resource management.

This course is designed to help delegates in charge of the learning and development function capture the link between the Learning and Development (L&D) function and corporate business performance, as well as manage a wide range of learning solutions, understand trainers’ competencies, embrace best practices emerging across the industry and become open to multiple learning channels.

Marketing and business development play a key role in an organization’s value creation process and, together with innovation, are crucial in achieving differentiation from the competition, changes triggered by the economic crisis, consumer versatility and social media are opening new challenges and opportunities that require new approaches and mindsets. This 3days course addresses these issues to help participants anticipate and capitalize on new practices in digital marketing, brand management, B2B marketing, consumer behaviour and negotiation.

The Negotiation Skills training is designed to help delegates create and conduct real-world negotiations, whether in business or the workplace, small or large, with individuals or groups. It shows, through the use of assessments and profiling tools, your natural negotiation styles as well as your approach to building relationships.

This three-day course will impact on you the foundational skills to shift from an individual contributor to a manager towards achieving team cohesiveness, effective communication, improved productivity, and dealing with common mistakes of a new manager and stakeholder management

This programme examines the key issues influencing the changing field of labour relations internationally, including the rights and obligations of employees, employers and governments.

Also to be examined is capacity building, with a special focus on capacity building in tough economic situations. The programme will also include open discussions among government representatives, private employers and union leaders about collaboration and conflict resolution.

This course is aimed at all office administrators within an organisation. It equips participants with practical tools and tips that they can implement as soon as they get back to their workplace.

ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001

The ISO 45001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Occupational Health and Safety Management System (OH&S MS) based on ISO 45001

In this course, you will learn the role of operations and their connection to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.

Penetration testing, or pen-test attempts to evaluate the security of an IT infrastructure by safely trying to exploit vulnerabilities. These vulnerabilities may exist in operating systems, services and application flaws, improper configurations or risky end-user behaviour.

This course is designed to make you a better manager of yourself, interact better with others and manage your own workload. Participants will gain skills to boost personal performance and productivity. The class is taught from the stand point of how personal mastery impacts business performance in the workplace.

The course is designed to provide the skills for effective marketing and selling, including stimulating business presentations, as well as everything for increasing the chances of discovering, winning and keeping prospects. A holistic approach would be employed to unveiling strategies for understanding the pulse of your buyer segments, dominate your market and to offer value that makes your product, service or ideas stand out from competition.

Communicating effectively in business today is an essential element of success for every professional especially if you want to positively influence management, forum audience, and businesses and achieve optimum outcomes. This 2- day course is designed to help professionals at all levels develop strong report writing and presentation development and communication skills using Microsoft PowerPoint.

The Foundation Agile Project Management certification lives up to its name by providing the users of the method with the core principles needed to facilitate a successful project, while allowing a degree of scope and agility that not many other methodologies provide.

PRINCE2® is a process-based approach for project management providing an easily tailored and scalable method for the management of all types of projects. PRINCE2® is recognized as a world-class international product and is the defacto standard method for project management throughout the world. The PRINCE2® method is in the public domain, offering non-proprietary, best practice guidance on project management

The Agile Project Management scheme aims to address the needs of those working in a project-focused environment who want to be agile.

The PMP is the gold standard of project management certification. Recognized and demanded by organizations worldwide, the PMP validates your competence to perform in the role of a project manager, leading and directing projects and teams.

PMI’s Project Management Professional (PMP®) credential is the most important, industry-recognized certification for project managers. Globally recognized and demanded, the PMP® credential demonstrates that you have the experience, education and competency to successfully lead and direct projects.

This hands-on workshop aims to expose participants to the different tools that can be used in successful delivery of projects. It also exposes participants to the capabilities of the leading Project Management software, Microsoft Project.

This 3-day course provides the structure for creating and delivering powerful presentations that produce the actions and results you desire from your audience. The program focus is coaching you to command the attention and interest of an audience by practicing all the essential elements of successful public speaking and presentation.

This program is designed for experienced senior executives from any function, industry, or country

Effective strategic procurement management is very important especially to your organisation that is interested in making profit; at least it is required in order to procure goods and services. But beyond that, it is vital to pay attention to the processes involved. For example, a procurement manager would want to think about how he decides supplier selection and how to manage supplier relationship, his negotiation terms and other strategic issues.

Developing business or unit level strategy takes strong leadership and direction. Successful strategic leaders fuse strategy with aligned actions to deliver significant competitive advantage for their organisations. This course enables leaders to execute a more effective strategic framework that will rejuvenate the business and employees towards achieving the goal of the organisation. Emphasis is placed on the role of leaders, the importance of effective decision processes and necessity of effective strategic deployment and how they are able to buy their teams over. The interactive sessions enable leaders to develop a strategic mind-set and provide them with practical tools and mechanism to deliver real business outcomes

This program is designed to enhance the capacity of professionals to lead, influence and take on new challenges for team success alongside present work roles. Transit from a supervisory role to management, as you demonstrate that winning attitude and prepare yourself for more!

Since a top performing team is critical to an organisation’s success, Human Resource professionals need to proactively implement a talent acquisition strategy in order to attract qualified employees. This course presents to delegates the concepts and practical tools required to develop a proactive recruitment plan which will support the organisation in achieving its goals using the right people.

This course will help develop participants team working skills. It will help them define a common goal, understand how they want to work together as a team and create an understanding of the behaviours required to develop better team performance.

Understanding, identifying and defining long-term goals is the very first step for an effective time management. With the broader goal in the background, you can now set your short-term goals that will effectively lead you to achieving your long cherished long-term goals in your personal life and the workplace. By applying the techniques in this course, you can optimize your efforts to ensure that you concentrate as much of your time and energy as possible on important and urgent tasks. This ensures that you achieve the greatest benefit possible with the limited amount of time available to you.

The TOGAF® 9 Level 1 and 2 combined course is an interactive, classroom-based learning experience. The course covers the curricula of both Level 1 and level 2. The certification provides validation that the candidate has gained knowledge of the terminology, structure, and basic concepts of TOGAF 9, and understands the core principles of Enterprise Architecture and TOGAF

The demand of expertise and professional business personnel is increasing day-by-day, so what is your ranking today? As Commercial contracts continue to be the foundation of business relationships, organizations need to implement effective Commercial contracts and Vendor management practices to avoid risk and achieve optimal outcomes. This certification course provides you with the knowledge and skills to successfully manage and execute the contracting process. Throughout the course, you learn how to implement the contract life cycle and avoid common pitfalls.