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From Wednesday, 17 February 2010
To Friday, 19 February 2010
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The programme is designed to explore the principles and methods for implementing TQM systems in all levels of an organisation. Topics covered range from complete overviews of TQM, Quality Awards, and Award Criteria to Quality Leadership, implementation and tool techniques. What you will cover - The Quality Gurus
- Quality Management Self-Assessment Techniques and Management Planning
- Strategies for significantly improving quality
- TQM & Performance Management
- The 7 MP (Management & Planning)
- 7 QC (Quality Control) tools
- Leadership
- Change Management
- ISO 9000-2000
Who Should Attend Individuals and organisations seeking to transform for greater effectiveness and efficiency, Administrators and Heads of Department, Human Resources and Training Managers Duration: 3 days Dates: Lagos : Apr 27-29, Aug 25-27, Nov 17-19 ; Abuja : Feb 17-19, Jul 20-22 Cost: N120,000 |
Location : Abuja Training Centre - 4th Floor, Nexim House Plot 975 Cadastral Zone AO Central Business District Abuja
Contact : Nwaji - +234 803 402 0517 | Bukola - +234 402 0520 or +234 1 270 3667 |
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